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From Nobody to Tech savvy with $100,000/Year Job In Cisco Networking


From Nobody to Tech savvy

A job that I hated, struggled to make ends meet, piling up debts just to keep my nose up above the water.  Finally, I got a break what I was dreaming about for so long ! Today, I have a breath of fresh air as I landed a job that will pay $100,000 per year doing what I become passionate about.

Find Out How Mohammed went from $25,000/year Job to $100,000/Year in less 8 Months !!!!

Author: Faisal H Khan, CEO @ VoiceBootcamp, Inc.


I would like to share a success story about a student who has successfully changed his life and how VoiceBootcamp was part of it. Mohammed holds B.Sc degree in Computer Science. He had been working as a Fiber Optic Support personnel for one of the largest ISP career here in Canada. Struggling with his career and job just to build up something meaningful for his small family – a better life. The job was paying him just enough to survive; but, by no means what a University graduate should be proud of and stuck there for the rest of his life. The job was a dead end for him – no future advancement, no promises, no hope at all. Literally, it was sapping his energy out slowly; causing lot of problems both physically, mentally as well as taking toll on his family life.

First Discussion with Bhuiyan

When we first met, I suggested him to switch to Cisco Networking since he has already done his CCNA training not long ago.  As an Owner/Trainer/Career Counselor at VoiceBootcamp, I have the ability and vision to lead someone what opportunities one may have that ultimately could change one’s life forever only if he/she would commit to do whatever I suggest him/her to do. I suggested him to follow the training paths that I have tailored and designed for him and methodically he followed the courses. Within 8 months, he feels he is ready for the job what he was dreaming about. A rewarding and promising careers in CISCO Networking !

Journey Started on March 19 2015

On March 19, 2015, VoiceBootcamp had a CCNP Collaboration Plus Training in Las Vegas, USA.  I told Mohammed to join the class and support me at VoiceBootcamp in Canada whenever he could manage free time.   At the beginning he was reluctant to join. Finally he joined and completed  my 10 days intensive CCNP Collaboration Training. During our off training, we enjoyed  Las Vegas’ famous night lives and it was one of the fun classes we ever held.

During those 10 days, He was struggling at the beginning (first 2 days only though). Everything was going over his head but he followed along. At night, he would study and try to understand what he had learned at the class. Repeated the same routine all along. Even with the difficulties and all those struggles, he was able to complete over 50% of the lab works. Finally, built a 2 clustered Cisco Unified Communication Manager with Unity, Presence and UCCX even though admitted he did not understand most of it all. I encouraged him not to stop there and at least he knew what he had to focus on.  Now he has the mental framework to target on. He has the basic idea of what is Cisco Collaboration Solutions is and  what is involved along with it. According to him, he thought he did not understand most of the task, but did not realize that he actually deployed a multi cluster site and successfully troubleshoot some of the problems.

Post Training Practice and Preparation from April – Jun 2015

After returning from Las Vegas, I gave him the opportunity to continue practice and to do all those lab works on our 200 hours lab access which I offer to my every student. Since then he completed the CCNP Collaboration multiple times. I invited him to retake the classes whenever we held the next batch here in Toronto, Canada. That time, he did  the labs all by himself and actually understood the whole course.

VoiceBootcamp offered him to join Advanced Training in Cisco Unified CCX 10.5 once his confidence in CCNP Collaboration was at intermediate level. It was a surprise for me that he is able to develop complex UCCX Scripts from scratch and actually understands what he is doing though struggles bits and bytes at the beginning. For the next few weeks he focused on Cisco UCCX deployment and scripting.  At home, he was re-creating a call-flow diagram based on his previous job’s deployment and successfully created a call-flow which later he practiced at our training center.

Experience Building: June,  2015 – Present

I gave him opportunity to build our servers from scratch. Re-build the data center and monitor it on regular basis. Voicebootcamp has 72+ Virtual Machines and over 12 Physical servers along with 25 routers and switches including Cisco Catalyst 6509 Series Switches. He mastered how Vmware works, how vcenter works, and eventually how we manage our VMS from a centralized vcenter solutions. Along with other team members he builds Virtual Machine Infrastructure that consists of over 80 Virtual Machines in total.

Whenever he faced a problem and/or did not know how to solve it I always gave him hints and clues on how to fix it instead of giving him direct solution just so that he could figure it out all by himself.  Rest assured, we did not make it easy for him. We always ensured that he struggles during his learning process and finds the answer through his own effort.

As a training institute, we always test new software and evaluate materials whenever it is on the market. Managing 72+ Virtual machine and regularly monitoring them becomes a very tough job. I asked him to deploy Cisco Prim Collaboration onto our Data Center and showed him how it operates and how to use it to deploy Virtual Machine through it.  By the end of same day he along with the team was able to install, configure and actually deployed a Prime Collaboration for the first time. He actually understands how it works now. We could not help him much setting up the severs and installing it because we ourselves have not enough knowledge to do all by ourselves. But with support, he was able to acquire a new skill set.  Similarly, many different tools are introduced on a regular basis according to the course requirement at our learning center and he took  the initiative to learn, understand, present the case and actually deploy it.

During this time he showed confident in installation and deployment of Cisco CUCM, Unity, Presence, UCCX – regular installation as well as via prime collaborations.

He even joined our famous and sought after CCIE Collaboration course twice and able to complete 80% of the lab works. He is not planning on finishing his  CCIE Collaboration exam soon so there was no pressure on him to finish the lab.

Mohammed also took Cisco UCCE 10.5 Training and within 3 months he was able to fully deploy Cisco UCCE Components in duplex mode and actually able to route calls from CUCM to ICM. He attended 3 of the intensive classes to solidify his knowledge after  Cisco UCCE training. By now, he has CCNP and CCIE Collaboration Level Experience, He has now experience with VMware, Virtual Center Appliance, Cisco Prime Collaboration, Cisco UCCX 10.5 Deployment and Scripting plus Cisco Unified CCE 10.5 Deployment, including Cisco CVP 10.5 (basic level).

Job Search Preparation

after completing CCNP Collaboration certification, he started searching for job  and the hunting was not landing any interview as he was expecting. One day, I modified his resume with skill set that he learned so far and showed him how to upgrade volunteer skills as a work experience. I also suggested him on how to use all the projects he had done so far and turn them into experience.   Within 1 month, he started getting interviews from all over the North America. Because of his Cisco UCCE Skill set most of the interviews he is getting is related to UCCE and most of them are in USA. Through trial and error he overcame the difficulties facing interviews for such an advanced position. He took notes of  all the questions he was asked during interviews and immediately practiced in our lab as well as reviewed them on youtube  whenever he felt he was weak at some topics . That strategy helps him learning about this technology even faster. During Nov, 2015, he had the most busiest month with interviews. Call after calls, in person interviews and web ex interviews as well. Shajal acquired another new skill set on how to deal with job searching and managing them.

Finally, on Nov 19, 2015, A company in Canada offered him to join them to work on Cisco Collaboration platform and the package turned out to be $100,000 per year. While getting the confirmation for this job, he had another interview the very next day. This potential company is also at the final stage of confirming him a position for $70 US per hour in Arizona, USA.

“THANK YOU FAISAL” – those were the words that I heard first on my earphone while I was driving (please don’t drive and use phone). I knew I was successful once again. Most of all, I was able to change someone’s life forever !! Mohammed is our 8th candidate who we have mentored from ZERO TO ENGINEER and  all of them are earning well over $100,000 per year now!!!!




Faisal Khan
VoiceBootcamp Inc – (a company of UC Collaboration LLC)

244 5th Ave| Suite 1860 | New York, NY, 10001 | USA

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