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Cisco Unified – MCP – Call Control Service

The Call Control Service in Unified MCP is referred to as a SIP Trunk in Unified CM UI anddocumentation. In the Unified CM Administration, you must configure the SIP Trunk, RouteGroup, Route List, and Recording Profile to enable the Call Control Service in the Unified MCPAdministration to communicate with the Unified CM Administration   Once

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UCM 8.X – SIP Enhancement for recording

Cisco Unified Communications Manager introduces enhancements to the SIP headers that are used in the SIP messages that are sent to the recorder when call recording calls are made Previously, Cisco Unified Communications Manager only sent a SIP INVITE message to a recorder.  With the SIP header enhancement, the far-end call information gets added to

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Third-Party SIP Endpoints

Cisco Unified Communications Manager also supports a variety of third-party SIP endpoints, which are configured in Cisco UC Manager Administration, Phone Configuration. Cisco UC Manager requires user licenses. These licenses get configured in Cisco UC Manager Administration, License Configuration. When acquiring user licenses, the administrator purchases one user license, called user connect license (UCL), for each

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