ShareThisUCCX Scripting
Overview
Learn how to write basic to advance script in UCCX. Using these videos, you will have able write a basic scripting all the way to database related scripting. Most easiest way to learn how to write UCCX Script.
- Lab 1 How to use the UCX Script Editor
- Lab 2 Using UCCX to setup a basic Call Center with one Agent
- Lab 3 - Client wish to use UCCX as a Auto attendant Service
- Lab 4 Writing basic Script to redirect call
- Lab 5 Route calls application based on Caller ID or ANI
- Lab 6 Creating web enable script to get info from the web
- Lab 7 Design a database script to push info to web page
- Lab 8 Designing a script to handle excessive calls in queue
- Lab 9 How to push data to Cisco Agent Desktop
- Lab 10 Using UCCX to Secure MeetMe Conference
- Lab 11 Configuring Menu Driven Script
- Lab 12 Send email when agent not available
- Lab 13 Using Sub Flow to call another script
