Sample Sidebar Module

This is a sample module published to the sidebar_top position, using the -sidebar module class suffix. There is also a sidebar_bottom position below the menu.

Sample Sidebar Module

This is a sample module published to the sidebar_bottom position, using the -sidebar module class suffix. There is also a sidebar_top position below the search.
Advanced Scripting for Cisco Unified Contact Center Express (ASCCX v11.0)
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Advanced Scripting for Cisco Unified Contact Center Express (ASCCX v11.0)

During this five day class the students will use advanced scripting to implement features that extend the functionality of Cisco Unified CCX using many of the tools that are already available in the premium version of the product. Students should expect to spend time using the script editor and other tools to create developer tools and enhanced scripts to provide for a more functional and user-friendly customer experience. Activities include creating prompt recording tools, applying common sense scripting principles, creating simple and complex ACD routing scripts, holiday routing, external database access, various callback scenarios such as non-queuing, queuing, and scheduled callbacks, defining and using enterprise data, passing data from one script to another using session management, and much more. Additionally, since this class focuses on complex scripting concepts, it requires the student to learn more about fundamental scripting requirements such as data manipulation and formatting, using variables and array variables, and using Java programming methods.

What is included:

  • Course Fee:            $3,995 USD 
  • Benefits:                   200 Hours of Lab Access - Full Study Kits - Free Retake up to 2 years
  • Course Length:        5 Days - Lang: English
  • Course Duration:     9:30 AM to 5:30 PM
  • Delivery Method:     Instructor-led Classroom & Online Class
  • Location:                 Toronto - Las Vegas - Dubai - London & Online
  • Cisco Learning Credit - Not Accepted

Course Outline


Clients

  • US Department of Defence,AT&T USA,Bell Canada,US Military - South Korea,Etisalat, Dubai, UAE, More...


Schedules

Image Event Event Date Event End Date Location Individual Price Capacity Register
Advanced Scripting for Cisco Unified Contact Center Express 01-24-2022 9:00 am 01-28-2022 5:00 pm Toronto & Online $3,995.00 8
Advanced Scripting for Cisco Unified Contact Center Express 02-28-2022 9:00 am 03-04-2022 5:00 pm Las Vegas & Online $3,995.00 8
Advanced Scripting for Cisco Unified Contact Center Express 03-27-2022 9:00 am 03-31-2022 5:00 pm Dubai, UAE & Online $3,995.00 8
Advanced Scripting for Cisco Unified Contact Center Express 04-25-2022 9:00 am 04-29-2022 5:00 pm Toronto & Online $3,995.00 8
Advanced Scripting for Cisco Unified Contact Center Express 05-23-2022 9:00 am 05-27-2022 5:00 pm Las Vegas & Online $3,995.00 8
Advanced Scripting for Cisco Unified Contact Center Express 06-26-2022 9:00 am 06-30-2022 5:00 pm Dubai, UAE & Online $3,995.00 8
Advanced Scripting for Cisco Unified Contact Center Express 07-25-2022 9:00 am 07-29-2022 5:00 pm Toronto & Online $3,995.00 8
Advanced Scripting for Cisco Unified Contact Center Express 08-22-2022 9:00 am 08-26-2022 5:00 pm Las Vegas & Online $3,995.00 8
Advanced Scripting for Cisco Unified Contact Center Express 09-25-2022 9:00 am 09-29-2022 5:00 pm Dubai, UAE & Online $3,995.00 8
Advanced Scripting for Cisco Unified Contact Center Express 10-24-2022 9:00 am 10-28-2022 5:00 pm Toronto & Online $3,995.00 8
  • fr-FR
  • English (UK)

Where We Are Located

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Toronto - Las Vegas - Dubai - Singapore - London

705 Progress Ave, Ste 110, Toronto, ON, M1H 2X1, Canada

1810 E. Sahara Ave. Suite 347, Las Vegas, NV, 89104, USA

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