Sample Sidebar Module

This is a sample module published to the sidebar_top position, using the -sidebar module class suffix. There is also a sidebar_bottom position below the menu.

Sample Sidebar Module

This is a sample module published to the sidebar_bottom position, using the -sidebar module class suffix. There is also a sidebar_top position below the search.
Advanced Cisco UCCX Training/Bootcamp
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Advanced Cisco UCCX Training/Bootcamp - 10 Days

VoiceBootcamp offers 10 day's customized Advanced Cisco UCCX Bootcamp covering all 2 Cisco UCCX related courses in one complete training.  The Cisco Unified Contact Center Express (UCCX) offers an integrated, full-featured solution for managing customer contacts while retaining all the benefits of a fully converged Cisco Unified Communications deployment. UCCX delivers sophisticated call routing, conversational IVR capabilities, management, and administration features for a departmental, enterprise branch office, or small- to medium-sized enterprise customer care needs. It enables you to customize a customer's website.

Cisco Unified Contact Center Express offers easy installation, configuration, and application hosting, as well as reduced business application integration complexity, ease of agent administration, increased agent flexibility, and network hosting efficiencies. With these features, Cisco Unified Contact Center Express continues the evolution toward a true Customer Interaction Network.


Various Scenarios will be covered

  • Scenario 1. Initial Configuration on CUCM and UCCX
  • Scenario 2. Advanced Unified CCX Scripting Techniques
  • Scenario 3. Provisioning Finesse Agent Email and Unified CCX WebChat
  • Scenario 4. Finesse Gadget Creation and Customization Tutorial
  • Scenario 5. Cisco Unified Intelligence Center (CUIC) Report Customization and Creation
  • Scenario 6. Pre-Configurations of UCCX and SocialMiner Server
  • Scenario 7. Use Case for Setting Preferred Language for a Customer
  • Scenario 8. Make Rest API Call Configuration using CCX Editor (Advanced Users)

 

What is included:

  • Course Fee:            $4,995 USD 
  • Benefits:                   200 Hours of Lab Access - Full Study Kits - Free Retake up to 2 years
  • Course Length:        10 Days - Lang: English
  • Course Duration:      9:30 AM to 5:30 PM
  • Delivery Method:      Instructor-led Classroom & Online Class
  • Location:                  Toronto - Las Vegas - Dubai - London & Online
  • Cisco Learning Credit - Not Accepted

Course Outline


Clients

  • US Department of Defence,AT&T USA,Bell Canada,US Military - South Korea,Etisalat, Dubai, UAE, More...


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Schedules

Image Event Event Date Event End Date Location Individual Price Capacity Register
Advanced Cisco UCCX Bootcamp - 10 Days 07-18-2022 9:00 am 07-29-2022 5:00 pm Toronto & Online $3,746.25 8
Advanced Cisco UCCX Bootcamp - 10 Days 08-15-2022 9:00 am 08-26-2022 5:00 pm Las Vegas & Online $3,496.50 8
Advanced Cisco UCCX Bootcamp - 10 Days 09-18-2022 9:00 am 09-29-2022 5:00 pm Dubai, UAE & Online $3,746.25 8
Advanced Cisco UCCX Bootcamp - 10 Days 10-17-2022 9:00 am 10-28-2022 5:00 pm Toronto & Online $3,746.25 8
Advanced Cisco UCCX Bootcamp - 10 Days 11-21-2022 9:00 am 12-02-2022 5:00 pm Las Vegas & Online $3,496.50 8
  • fr-FR
  • English (UK)

Where We Are Located

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Toronto - Las Vegas - Dubai - Singapore - London

705 Progress Ave, Ste 110, Toronto, ON, M1H 2X1, Canada

1810 E. Sahara Ave. Suite 347, Las Vegas, NV, 89104, USA

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