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CCNP Collaboration Self Study Kit
CCIE Collaboration 100% Real Lab
Cisco UCCX Deployment Self study Kit
100% Focus on Cisco Collaboration Training with World Wide Schedules.Show Details
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Welcome To VoiceBootcamp Inc
VoiceBootcamp is a global IT Training company with a specialized focus on Cisco Collaboration Training & Services. Being highly specialized in Collaboration technologies give us the ability to deliver customized course that meet industry's demand. At VoiceBootcamp, we specialized training in
This course, Deploying Cisco Unified Contact Center Express (UCCX) v11.5 provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting.
All Classes - You can Attend Online or In Classroom
5 Days Instructor Led Training with 24/7 Access to Lab
70% Hands On - 30% Theory
Practice Lab with 200 hours of free UCCX Rack Rental
Each Student Gets Dedicated POD of 2 UC Clusters
Complete UCCX Deployment Self Study Kit
Small Class up to max 6 Students
Full Duplex Environment - 8 to 10 VM Servers
24/7 Access to lab during class
Free RETAKE Until You Pass The Lab - Even Remotely
Each Student install, configure and builde from scratch
What You Will Learn
100% Focus on Cisco Unified Communication Technology 70% Hands On 30% Theory Learn to install, configure and integrate Cisco UCCX 11.5 with CUCM Learn to Deploy Cisco Finesse as an Agent Desktop Learn to Deploy Cisco Unified Intelligent Center - Reporting Learn to Deploy Cisco SocialMiner & Email Learn to Deploy Cisco UCCX Web Chat & Agent Learn to Deploy Cisco WorkFlow Management Learn to Integrate Cisco UCCX Wallboard Exploring Cisco UCCX Database Schema Create & View Store Procedure to manipulate reporting Much more...