COURSE OVERVIEW

In this course, the candidate will learn how to write basic to advanced scripting.  Candidate will learn most advanced scripting technologies and techniques such as custom queue logic using Get Reporting Statistic steps, custom Select Resource Step logic including custom queue design, as well as VM in Queue, Scheduled Callback scenario's, and XML Web Service consumption using Get HTTP Document steps. A brief summary of the CRS Script Editor steps covered is listed below.  Candidate will learn to deploy script from real world scenario, from database setup, sub-flow, XML etc.

Why VoiceBootcamp?

	5 Days Instructor Led Training with 24/7 Access to Lab		70% Hands On - 30% Theory
	Practice Lab with 200 hours of free UCCX Rack Rental		Each Student Gets Dedicated POD of 2 UC Clusters
	Complete UCCX Advanced Scripting Kit		Small Class up to max 6 Students
	Full Duplex Environment - 8 to 10 VM Servers		24/7 Access to lab during class
	Free RETAKE - Even Remotely		Each Student install, configure and build from scratch
WHAT YOU'LL LEARN Introduction to advance technique of scripting Configure complex script using various java string method Create Advanced Menu Drive Application with error check Configure XML Document Processing for Holiday and Emergency Check Read and Write XML Document for various task Configure advanced queuing technique such as position in the queue, how many calls ahead, waiting time etc Creating Advanced Database Enable Application for an airline industry Creating Advanced HTTP Enable Application such as collecting data from User Registration Form Configure Scripts to check Redundancy Health of the UCCX Server Much more…		Upcoming Schedules Cisco UCCX Advanced Scripting Training - Chicago, IL, USA 09-03-2018 9:00 am Cisco UCCX Advanced Scripting Training - San Jose, CA, USA 09-17-2018 9:00 am Cisco UCCX Advanced Scripting Training - Dallas, TX, USA 10-01-2018 9:00 am Cisco UCCX Advanced Scripting Training - Las Vegas, NV, USA 11-12-2018 9:00 am Cisco UCCX Advanced Scripting Training - Chicago, IL, USA 01-07-2019 9:00 am Cisco UCCX Advanced Scripting Training - San Jose, CA, USA 01-21-2019 9:00 am Cisco UCCX Advanced Scripting Training - Dallas, TX, USA 02-04-2019 9:00 am Cisco UCCX Advanced Scripting Training - Las Vegas, NV, USA 03-11-2019 9:00 am Cisco UCCX Advanced Scripting Training - Chicago, IL, USA 05-06-2019 9:00 am Cisco UCCX Advanced Scripting Training - San Jose, CA, USA 05-20-2019 9:00 am Cisco UCCX Advanced Scripting Training - Dallas, TX, USA 06-03-2019 9:00 am Cisco UCCX Advanced Scripting Training - Las Vegas, NV, USA 07-08-2019 9:00 am Cisco UCCX Advanced Scripting Training - Chicago, IL, USA 09-02-2019 9:00 am Cisco UCCX Advanced Scripting Training - San Jose, CA, USA 09-16-2019 9:00 am Cisco UCCX Advanced Scripting Training - Dallas, TX, USA 10-07-2019 9:00 am More Schedules - Click Here

COURSE OUTLINE

• Chapter 1 - Overview of Cisco Unified CCX Script Editor
• Chapter 2 - Basic Cisco Unified CCX Scripting
• Chapter 3 - Cisco Unified CCX Scripting Variable
• Chapter 4 - Cisco Unified CCX Scripting General Steps
• Chapter 5 - Cisco Unified CCX Scripting Trigger Session & Contact Steps
• Chapter 6 - Cisco Unified CCX Scripting Call Contact Steps
• Chapter 7 - Cisco Unified CCX Scripting eMail & Http Steps
• Chapter 8 - Cisco Unified CCX Scripting HTTP Steps
• Chapter 9 - Cisco Unified CCX Scripting Media, Menu, and Digit Collection
• Chapter 10 - Cisco Unified CCX Scripting User Steps
• Chapter 11 - Cisco Unified CCX Scripting Prompts and Grammer
• Chapter 12 - Cisco Unified CCX Scripting Document Steps
• Chapter 13 - Cisco Unified CCX Scripting Database Steps
• Chapter 14 - Cisco Unified CCX Scripting ACD & ICM Steps
• Chapter 15 - Making Decisions and Loop and Counter in UCCX Scripting
• Chapter 16 - Debugging a Script
• Chapter 17 - Advanced Cisco Unified CCX Scripting Configuration
• Chapter 18 - Creating an Advanced Menu Driven Application
• Chapter 19 - Creating a Holiday Application
• Chapter 20 - Creating Scripts for Help Desk Ticket Submission
  Chapter 21 - Configure Advanced Script for Consultive Transfer
• Chapter 22 - Creating Scripts for Agent Logged Check In
  Chapter 23 - Creating Agent Greeting Upload
• Chapter 24 - Creating script for Web Call Back & Queueing
• Chapter 25 - Create a database enable UCCX Scripting Based on Client Account Number
• Chapter 20 - Creating HTTP CallBack & Queuing scripts
• Chapter 21 - Create Scripts to check position in the queue
• Chapter 22 - Create scripts to check how many calls ahead of the existing call

CLIENT REVIEW

Source: https://plus.google.com/+VoicebootcampTraining/about

Video Testimonials - Click Here

• WHO NEEDS TO ATTEND

  IT Professionals
• Network Engineers
• IT Managers

DELIVERY FORMAT OPTIONS

• Classroom or Online via Webinar - Instructor led training.
  Any class you can join online in case if you are unable to travel.

PREREQUISITES

• Basic knowledge of CUCM, Unity Connection, and router administrative tasks
  CCNP or equivalent knowledge
  Working knowledge of converged voice and data networks
  Basic knowledge of Cisco IOS gateways
  Working Experience of 2 Years in such product or CCNP Collaboration Training