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Cisco UCCE Advanced Scripting Kit

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Cisco UCCE Advanced Scripting Kit

World's First Cisco UCCE Advanced Scripting Video.  Learn to write scripts from ground zero.  Use mini scripts to start creating basic scripts and work away up to write a full database aware application.  Learn to integrate scripts with UCCE and CVP

What is Included:

  • Cisco UCCE Advanced Scripts - Lecture on Video
  • Cisco UCCE Advanced Scripts - Lab Guide
  • Cisco UCCE Advanced Scripts - Actual Scripts

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Lecture on Video (available now)

  • Chapter 01 - Introduction to Script Editor
  • Chapter 02 - Call Type Contact Data and Scripting
  • Chapter 03 - Categorizing Contacts
  • Chapter 04 - Selecting Routing Targets
  • Chapter 05 - Network VRUs
  • Chapter 06 - Variable and Formula
  • Chapter 07 - UCCE Scripting with Call Variables
  • Chapter 08 - Scripting with External Database
  • Chapter 09 - UCCE Basic Administrative Scripts
  • Chapter 10 - Built In Function – String Manipulation
  • Chapter 11 - Introduction to Cisco Unified CVP and ICM Scripting
  • Chapter 12 - Implementing Cisco Unified ICM Enterprise Scripting Microapplications
  • Chapter 13 - Overview of CVP Call Studio
  • Chapter 14 - Creating a basic CVP Scripts
  • Chapter 15 - Executing CVP Scripts via UCCE Scripting

Lab Outline (available now)

  • Lab 01 - Create a basic UCCE Scripts
  • Lab 02 - Create a script with comment & monitoring object
  • Lab 03 - Routing calls to different scripts based on Call Type and Prefix Match
  • Lab 04 – Routing Call Based on CLID and Dialed Number
  • Lab 05 - Requalify Call Type - Routing calls to another scripts
  • Lab 06 – Use GotoScript to route calls to different scripts
  • Lab 07 – Creating Time of Day Routing
  • Lab 08 – Distribute call load using Percentage Allocation
  • Lab 09 – Routing Calls using Skills Group using LAA Method
  • Lab 10 – Routing calls to Services using Service Node

Coming Friday Jan 08, 2018  (ETA April 30 to May 15 2018)

  • Lab 11 – Creating Scripts with Selecting Targets by Rules
  • Lab 12 – Sending calls to CVP using SendToVRU to play Welcome Prompt
  • Lab 13 – Create Scripts to Collect Digit From User
  • Lab 14 – Create a menu driven scripts
  • Lab 16 - Scripts Transfer value to Cisco Finesse
  • Lab 17 - Create a database enable scripts
  • Lab 18 - Create a holiday scripts using Database
  • Lab 19 - Create a emergency scripts to notify emergency message
  • Lab 20 - Create a UCCE Scripts To executive XML File Via UCCX Scripting
  • Lab 21 - Create a UCCE Scripts To Execute Database Via UCCX Scripting

Grand Lab (ETA April 30 to May 15 2018)

  • Advanced UCCE Menu Driven Application
  • Advanced Database Enabled Call Center To Select Agent Using Dynamic Skills Group

Terms & Conditions

  • Only Support Windows & MAC Platform
  • We do not support VMware/iPhone or Android
  • If Free course is offered, it is only delivered on confirmed scheduled or online
  • **New promotion only for new purchase or new client
  • Promotion does not and can not be applied to existing or previous promotion
  • Pre-order deal ETA Date subject to change without further notice.
  • Files are encrypted.  Must install XVast Player from
  • LIcensed to only 2 PC.   
  • PC IP Address or Machine ID will be locked to one username.  
  • VoiceBootcamp reserve the rights to review client's login details to ensure video files are not shared.

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