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Cisco UCCE Deployment Training w/ CVP - Dubai or Online-Cisco UCCE Deployment Training

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Cisco UCCE Deployment Training w/ CVP - Dubai or Online

Deploying and Building Cisco Unified Contact Center Enterprise for CVP Environments is an instructor-led course presented by our Instructors to system engineers and customers who will be involved with day-to-day interaction with the Cisco Unified Contact Center Enterprise 11.5 (CCE) product deployed in a CVP environment. This course will give you an understanding of the Unified CCE v11.5 deployment capabilities, processes, fault tolerance, installation, and basic troubleshooting. We will accomplish this by installing the Unified CCE v11.5 software, building a fully functional CCE with CVP solution, and introducing Unified CCE 11.5 troubleshooting tools.

  • Presenting Cisco Unified Contact Center Enterprise
  • Cisco Unified CCE Core Components
  • Virtualized Voice Browser (VVB)
  • Cisco Unified CCE/ICM
  • Cisco Unified CCE Options
  • Call Flow Types
  • Cisco Unified CM
  • Cisco Unified CCE/Intelligent Contact Manager
  • Install the Peripheral Gateway
  • Cisco Finesse
  • Installing Cisco Unified CVP
  • Installing and Configuring Cisco Unified CCE Options
  • Cisco Outbound Option
  • Cisco Unified Intelligence Center

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Course Information

  • Code : 1024-06
  • Course Fee: $3,495 USD*
  • Number of Days: 5 Days
  • Cisco Learning Credit: Not Accepted
  • Language: English

What is Included?

  • 5 Days Instructor Led Training In Class or Online Access
  • 200 Hours of Lab Access For Continue Practice
  • Free Retake for up to 2 years
  • Full UCCE Study Kits (value of $2.499 US for free)
  • 24/7 Access during lab
  • Email & Online Support
  • Take Class Online if unable to attend lecture


Course Properties

Course Date 06-02-2019 9:00 am
Course End Date 06-06-2019 5:00 pm
Capacity 8
Individual Price $3,495.00
Speaker Faisal H Khan
Number Hours 40
United Arab Emirate
Nassima Tower - Dubai - United Arab Emirates
United Arab Emirate
$3,495.00 8
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