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This course, Deploying Cisco Unified Contact Center Express (UCCX) provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting

Course Date 05-20-2019 9:00 am
Course End Date 05-24-2019 5:00 pm
Capacity 8
Individual Price $3,495.99
Speaker Faisal H. Khan
Number Hours 40
Location
United Kingdom
United Kingdom
United Kingdom
$3,495.99 8

5-Day CCIE Collaboration Bootcamp is designed to be a challenging five-day course for CCIE Collaboration candidates ready for CCIE Collaboration Lab Exam. This Bootcamp is designed for CCIE Collaboration candidates in the last months or weeks before their CCIE Collaboration Lab Exam. During the week students will tackle challenging full-day mock labs Monday through Thursday. Candidate will practice strategy, time management, learn test taking strategies and expose any weaknesses in order to resolve them before the lab exam. On the final day of the course

The Cisco CCIE Collaboration Lab Exam version 2.0 is an eight-hour, hands-on exam that requires a candidate to plan, design, implement, operate, and troubleshoot complex enterprise collaboration solutions for a given specification. Knowledge of troubleshooting is an important skill and candidates are expected to diagnose and solve issues as part of the CCIE lab exam

  • Protocols and APIs
  • Infrastructure and Quality of Services
  • Call Control and Dial plan
  • Endpoints, User Management, and Mobility
  • Edge Services
  • Media Resources, Meetings, and Call Recording
  • Collaboration Applications
  • Evolving Technologies

 

Course Date 07-01-2019 9:00 am
Course End Date 07-05-2019 5:00 pm
Capacity 10
Individual Price $4,495.00
Speaker Faisal H Khan
Number Hours 40
Location
United Kingdom
United Kingdom
United Kingdom
$4,495.00 10

This course, Deploying Cisco Unified Contact Center Express (UCCX) provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting

Course Date 07-15-2019 9:00 am
Course End Date 07-19-2019 5:00 pm
Capacity 8
Individual Price $3,495.99
Speaker Faisal H. Khan
Number Hours 40
Location
United Kingdom
United Kingdom
United Kingdom
$3,495.99 8

Deploying and Building Cisco Unified Contact Center Enterprise for CVP Environments is an instructor-led course presented by our Instructors to system engineers and customers who will be involved with day-to-day interaction with the Cisco Unified Contact Center Enterprise 11.5 (CCE) product deployed in a CVP environment. This course will give you an understanding of the Unified CCE v11.5 deployment capabilities, processes, fault tolerance, installation, and basic troubleshooting. We will accomplish this by installing the Unified CCE v11.5 software, building a fully functional CCE with CVP solution, and introducing Unified CCE 11.5 troubleshooting tools.



 

  • Presenting Cisco Unified Contact Center Enterprise
  • Cisco Unified CCE Core Components
  • Virtualized Voice Browser (VVB)
  • Cisco Unified CCE/ICM
  • Cisco Unified CCE Options
  • Call Flow Types
  • Cisco Unified CM
  • Cisco Unified CCE/Intelligent Contact Manager
  • Install the Peripheral Gateway
  • Cisco Finesse
  • Installing Cisco Unified CVP
  • Installing and Configuring Cisco Unified CCE Options
  • Cisco Outbound Option
  • Cisco Unified Intelligence Center

Other Related Courses

 

Course Information

  • Code : 1024-06
  • Course Fee: $3,495 USD*
  • Number of Days: 5 Days
  • Cisco Learning Credit: Not Accepted
  • Language: English

What is Included?

  • 5 Days Instructor Led Training In Class or Online Access
  • 200 Hours of Lab Access For Continue Practice
  • Free Retake for up to 2 years
  • Full UCCE Study Kits (value of $2.499 US for free)
  • 24/7 Access during lab
  • Email & Online Support
  • Take Class Online if unable to attend lecture

 

 

 

Course Date 07-15-2019 9:00 am
Course End Date 07-19-2019 5:00 pm
Capacity 8
Individual Price $3,495.95
Location
United Kingdom
United Kingdom
United Kingdom
$3,495.95 8

5-Day CCIE Collaboration Bootcamp is designed to be a challenging five-day course for CCIE Collaboration candidates ready for CCIE Collaboration Lab Exam. This Bootcamp is designed for CCIE Collaboration candidates in the last months or weeks before their CCIE Collaboration Lab Exam. During the week students will tackle challenging full-day mock labs Monday through Thursday. Candidate will practice strategy, time management, learn test taking strategies and expose any weaknesses in order to resolve them before the lab exam. On the final day of the course

The Cisco CCIE Collaboration Lab Exam version 2.0 is an eight-hour, hands-on exam that requires a candidate to plan, design, implement, operate, and troubleshoot complex enterprise collaboration solutions for a given specification. Knowledge of troubleshooting is an important skill and candidates are expected to diagnose and solve issues as part of the CCIE lab exam

  • Protocols and APIs
  • Infrastructure and Quality of Services
  • Call Control and Dial plan
  • Endpoints, User Management, and Mobility
  • Edge Services
  • Media Resources, Meetings, and Call Recording
  • Collaboration Applications
  • Evolving Technologies

 

Course Date 09-02-2019 9:00 am
Course End Date 09-06-2019 5:00 pm
Capacity 10
Original Price $4,495.00
Discounted Price $2,996.00 (Until 06-27-2019)
Speaker Faisal H Khan
Number Hours 40
Location
United Kingdom
United Kingdom
United Kingdom
$4,495.00 10

This course, Deploying Cisco Unified Contact Center Express (UCCX) provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting

Course Date 09-16-2019 9:00 am
Course End Date 09-20-2019 5:00 pm
Capacity 8
Individual Price $3,495.99
Speaker Faisal H. Khan
Number Hours 40
Location
United Kingdom
United Kingdom
United Kingdom
$3,495.99 8

Deploying and Building Cisco Unified Contact Center Enterprise for CVP Environments is an instructor-led course presented by our Instructors to system engineers and customers who will be involved with day-to-day interaction with the Cisco Unified Contact Center Enterprise 11.5 (CCE) product deployed in a CVP environment. This course will give you an understanding of the Unified CCE v11.5 deployment capabilities, processes, fault tolerance, installation, and basic troubleshooting. We will accomplish this by installing the Unified CCE v11.5 software, building a fully functional CCE with CVP solution, and introducing Unified CCE 11.5 troubleshooting tools.



 

  • Presenting Cisco Unified Contact Center Enterprise
  • Cisco Unified CCE Core Components
  • Virtualized Voice Browser (VVB)
  • Cisco Unified CCE/ICM
  • Cisco Unified CCE Options
  • Call Flow Types
  • Cisco Unified CM
  • Cisco Unified CCE/Intelligent Contact Manager
  • Install the Peripheral Gateway
  • Cisco Finesse
  • Installing Cisco Unified CVP
  • Installing and Configuring Cisco Unified CCE Options
  • Cisco Outbound Option
  • Cisco Unified Intelligence Center

Other Related Courses

 

Course Information

  • Code : 1024-06
  • Course Fee: $3,495 USD*
  • Number of Days: 5 Days
  • Cisco Learning Credit: Not Accepted
  • Language: English

What is Included?

  • 5 Days Instructor Led Training In Class or Online Access
  • 200 Hours of Lab Access For Continue Practice
  • Free Retake for up to 2 years
  • Full UCCE Study Kits (value of $2.499 US for free)
  • 24/7 Access during lab
  • Email & Online Support
  • Take Class Online if unable to attend lecture

 

 

 

Course Date 10-21-2019 9:00 am
Course End Date 10-25-2019 5:00 pm
Capacity 8
Original Price $3,495.95
Discounted Price $2,495.95 (Until 08-08-2019)
Location
United Kingdom
United Kingdom
United Kingdom
$3,495.95 8

5-Day CCIE Collaboration Bootcamp is designed to be a challenging five-day course for CCIE Collaboration candidates ready for CCIE Collaboration Lab Exam. This Bootcamp is designed for CCIE Collaboration candidates in the last months or weeks before their CCIE Collaboration Lab Exam. During the week students will tackle challenging full-day mock labs Monday through Thursday. Candidate will practice strategy, time management, learn test taking strategies and expose any weaknesses in order to resolve them before the lab exam. On the final day of the course

The Cisco CCIE Collaboration Lab Exam version 2.0 is an eight-hour, hands-on exam that requires a candidate to plan, design, implement, operate, and troubleshoot complex enterprise collaboration solutions for a given specification. Knowledge of troubleshooting is an important skill and candidates are expected to diagnose and solve issues as part of the CCIE lab exam

  • Protocols and APIs
  • Infrastructure and Quality of Services
  • Call Control and Dial plan
  • Endpoints, User Management, and Mobility
  • Edge Services
  • Media Resources, Meetings, and Call Recording
  • Collaboration Applications
  • Evolving Technologies

 

Course Date 11-04-2019 9:00 am
Course End Date 11-08-2019 5:00 pm
Capacity 10
Original Price $4,495.00
Discounted Price $2,996.00 (Until 08-29-2019)
Speaker Faisal H Khan
Number Hours 40
Location
United Kingdom
United Kingdom
United Kingdom
$4,495.00 10

This course, Deploying Cisco Unified Contact Center Express (UCCX) provides the student with hands-on experience and knowledge of tasks typically performed during contact center deployment. This includes the deployment of Cisco Unified Contact Center Express and Cisco Unified IP Interactive Voice Response (IVR) (Cisco Unified CCX and Cisco Unified IP IVR) as contact center solutions. Tasks include planning, installation, and configuration, scripting, and troubleshooting

Course Date 11-18-2019 9:00 am
Course End Date 11-22-2019 5:00 pm
Capacity 8
Individual Price $3,495.99
Speaker Faisal H. Khan
Number Hours 40
Location
United Kingdom
United Kingdom
United Kingdom
$3,495.99 8

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