CCNP Collaboration Training/Bootcamp

Course Code: 1024-03  | Exam Code: 300-801 CLCOR | 300-810 CLICA300-815 CLACCM300-820 CLCEI300-835 CLAUTO

Ready For Feb 2020? - VoiceBootcamp is offering World's Most Unique & Advanced CCNP Collaboration Training that is a focus on the Real World Deployment Scenario based on new changes Cisco will introduce on Feb 2020  Building the entire infrastructure from the ground up to a complete Cisco UC Collaborations while you learn.  What is so unique about us?  Our CCNP Collaboration Plus Training includes the use of Cisco UCCX 12.5 & Cisco Prime Collaboration during the lab thus giving you extra skills that no other CCNP Collaboration Training does.   

70% Hands-on Lab 30% Theory covers the following topic:

  • 300-801 CLCORImplementing and Operating Cisco Collaboration Core Technologies (CLCOR)
  • 300-810 CLICAImplementing Cisco Collaboration Applications (CLICA)
  • 300-815 CLACCMImplementing Cisco Advanced Call Control and Mobility Services (CLACCM)
  • 300-820 CLCEIImplementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
  • 300-835 CLAUTOImplementing Automation for Cisco Collaboration Solutions (CLAUI)


Course Information

  • Course Fee:          $4,495 USD
  • Course Length:       12 Days - Lang: English
  • Course Duration:    9:30 AM to 5:30 PM
  • Delivery Method:    Instructor-led Classroom or Remote/WebEx
  • Cisco Learning Credit - Not Accepted
Request For Information

What is included?

  • 12 Days Instructor-led Training
  • Attend In Classroom or Remote
  • Study kits included
  • 200 Hours of Free Lab Access
  • Free retake the class upto  2 years
Location: Las Vegas, USA | Toronto - Canada | Dubai, UAE | Online via Webex

Schedules


What You Will Learn?

  • Learn to deploy Cisco Unified CM 12.5+
  • Learn to deploy Cisco UC Features - Call Routing/Dial Plan
  • Learn to integrate SIP TRUNK, Voice Gateways, SIP Proxy
  • Learn to integrate Cisco Unity Connection, UCCX, Presence
  • Learn to deploy video telephone using Telepresence 
  • Learn to deploy Cisco Meeting Server Web Conference
  • Deploy Cisco Expressway C and E Solutions
  • Troubleshoot Cisco UC and SIP Network 
  • Much more...

Network Topology

Course Outline

300-801 CLCORImplementing and Operating Cisco Collaboration Core Technologies (CLCOR)

Infrastructure and Design

1.1 Describe the key design elements of the following, pertaining to the Cisco Collaboration architecture as described in the SRND/PA

  • 1.1.a Licensing (Smart, Flex)
  • 1.1.b Sizing
  • 1.1.c Bandwidth
  • 1.1.d High availability
  • 1.1.e Disaster recovery
  • 1.1.f Dial plan
  • 1.1.g Security (certificates, SRTP, TLS)
  • 1.1.h QoS

1.2 Describe the purpose of Edge devices in the Cisco Collaboration architecture such as Expressway and Cisco Unified Border Element

1.3 Configure these network components to support Cisco Collaboration solutions

  • 1.3.a DHCP
  • 1.3.b NTP
  • 1.3.c CDP
  • 1.3.d LLDP
  • 1.3.e LDAP
  • 1.3.f TFTP
  • 1.3.g Certificates

1.4 Troubleshoot these network components in a Cisco Collaboration solution

  • 1.4.a DNS (A/AAA, SRV, Reverse Pointer Record (PTR))
  • 1.4.b NTP
  • 1.4.c LDAP integration on Cisco Unified Communications Manager

1.5 Explain these components to support Cisco Collaboration solutions

  • 1.5.a SNMP
  • 1.5.b DNS

Protocols, Codecs, and Endpoints

2.1 Troubleshoot these elements of a SIP conversation

  • 2.1.a Call set up and tear down
  • 2.1.b SDP
  • 2.1.c DTMF

2.2 Identify the appropriate collaboration codecs for a given scenario

2.3 Configure codec negotiations

2.4 Deploy SIP endpoints

  • 2.4.a Manual
  • 2.4.b Self provisioning
  • 2.4.c Bulk Administration Tool (BAT)

2.5 Troubleshoot collaboration endpoints


Cisco IOS XE Gateway and Media Resources

3.1 Configure these voice gateway elements

  • 3.1.a DTMF
  • 3.1.b Voice translation rules and profiles
  • 3.1.c Codec preference list
  • 3.1.d Dial peers

3.2 Configure ISDN PRI/BRI

3.3 Troubleshoot ISDN PRI/BRI

3.4 Configure and verify the MGCP

3.5 Identify the appropriate media resources for a given scenario (hardware and software)


Call Control

4.1 Describe the Cisco Unified Communications Manager digit analysis process

4.2 Implement toll fraud prevention on Cisco Unified CM

4.3 Configure globalized call routing in Cisco Unified CM

  • 4.3.a Route patterns (traditional and +E.164 format)
  • 4.3.b Translation patterns
  • 4.3.c Standard local route group
  • 4.3.d Transforms
  • 4.3.e SIP route patterns

4.4 Describe Mobile and Remote Access (MRA)


QoS

5.1 Describe problems that can lead to poor voice and video quality

  • 5.1.a Latency
  • 5.1.b Jitter
  • 5.1.c Packet loss
  • 5.1.d Bandwidth

5.2 Describe the QoS requirements for these application types (voice and video)

5.3 Describe the class models for providing QoS on a network

  • 5.3.a 4/5 Class model
  • 5.3.b 8 Class model
  • 5.3.c QoS Baseline model (11 Class)

5.4 Describe the purpose and function of these DiffServ values as it pertains to collaboration

  • 5.4.a EF
  • 5.4.b AF41
  • 5.4.c AF42
  • 5.4.d CS3
  • 5.4.e CS4

5.5 Describe QoS trust boundaries and their significance in LAN-based classification and marking

5.6 Describe and determine location-based CAC bandwidth requirements

5.7 Configure and verify LLQ (class map, policy map, service policy)


Collaboration Applications

6.1 Configure Cisco Unity Connection mailbox and MWI

6.2 Configure Cisco Unity Connection SIP integration options to call control

6.3 Describe Cisco Unity Connection call handlers

6.4 Describe Cisco Unified IM&P protocols and deployment

  • 6.4.a XMPP
  • 6.4.b High availability

6.5 Deploy Cisco Jabber on premises

300-810 CLICAImplementing Cisco Collaboration Applications (CLICA)

Single Sign-On (SSO) for Collaboration Applications

1.1 Describe these types of SSO as they relate to Collaboration

  • 1.1.a Smart card
  • 1.1.b Integrated Windows AD
  • 1.1.c Kerberos

1.2 Describe the SAML SSO login process flow in the context of Cisco Collaboration solutions

1.3 Describe these components of SAML 2.0 and later

  • 1.3.a Assertion
  • 1.3.b Protocol
  • 1.3.c Binding
  • 1.3.d Profiles


Cisco Unified IM and Presence

2.1 Configure Cisco Unified Instant Message and Presence on premises

  • 2.1.a High availability
  • 2.1.b Calendar integration
  • 2.1.c Apple Push Notification Service
  • 2.1.d Persistent chat
  • 2.1.e Federation configuration (XMPP and SIP)
  • 2.1.f Centralized Cisco Unified IM&P

2.2 Troubleshoot Cisco Unified IM&P on premises

  • 2.2.a XMPP
  • 2.2.b High availability
  • 2.2.c Calendar integration
  • 2.2.d Apple Push Notification Service
  • 2.2.e Persistent chat
  • 2.2.f Federation configuration (XMPP and SIP)


Cisco Unity Connection and Cisco Unity Express

3.1 Configure these in Cisco Unity Connection

  • 3.1.a Call handlers
  • 3.1.b Voicemail transfers and greetings
  • 3.1.c Routing rules
  • 3.1.d Distribution lists
  • 3.1.e LDAP integration

3.2 Troubleshoot these in Cisco Unity Connection

  • 3.2.a Call handlers
  • 3.2.b Voicemail transfers and greetings
  • 3.2.c Auto-Attendant
  • 3.2.d Routing rules
  • 3.2.e MWI

3.3 Implement toll fraud prevention

3.4 Troubleshoot Cisco Unity Connection integration options with Cisco Unified Communications Manager

3.5 Describe digital networking in multicluster deployments in Cisco Unity Connection

3.6 Configure Cisco Unity Express integration to Cisco Unified Communications Manager Express

  • 3.6.a Basic call handler scripting (Auto-Attendant)
  • 3.6.b Voicemail management
  • 3.6.c MWI
  • 3.6.d User management

3.7 Troubleshoot Cisco Unity Express integration to Cisco Unified CME

  • 3.7.a Basic call handler scripting (Auto-Attendant)
  • 3.7.b Voicemail management
  • 3.7.c MWI
  • 3.7.d User management


Application Clients

4.1 Configure DNS for service discovery

4.2 Troubleshoot service discovery

4.3 Configure Jabber client installation switches

4.4 Troubleshoot Cisco Jabber Instant Messaging and Presence

4.5 Troubleshoot Cisco Jabber phone control

4.6 Troubleshoot Cisco Jabber voicemail integration

4.7 Troubleshoot certificate validation for Jabber clients

4.8 Describe the Cisco Unified Attendant Console Advanced integration

300-815 CLACCMImplementing Cisco Advanced Call Control and Mobility Services (CLACCM)

Signaling and Media Protocols

1.1 Troubleshoot these elements of a SIP conversation

  • 1.1.a Early media
  • 1.1.b PRACK
  • 1.1.c Mid-call signaling (hold/resume, call transfer, conferencing)
  • 1.1.d Session timers
  • 1.1.e UPDATE

1.2 Troubleshoot these H.323 protocol elements

  • 1.2.a DTMF
  • 1.2.b Call set up and tear down

1.3 Troubleshoot media establishment


CME/SRST Gateway Technologies

2.1 Configure Cisco Unified Communications Manager Express for SIP phone registration

2.2 Configure Cisco Unified CME dial plans

2.3 Implement toll fraud prevention

2.4 Configure these advanced Cisco Unified CME features

  • 2.4.a Hunt groups
  • 2.4.b Call park
  • 2.4.c Paging

2.5 Configure SIP SRST gateway


Cisco Unified Border Element

3.1 Configure these Cisco Unified Border Element dial plan elements

  • 3.1.a DTMF
  • 3.1.b Voice translation rules and profiles
  • 3.1.c Codec preference list
  • 3.1.d Dial peers
  • 3.1.e Header and SDP manipulation with SIP profiles
  • 3.1.f Signaling and media bindings

3.2 Troubleshoot these Cisco Unified Border Element dial plan elements

  • 3.2.a DTMF
  • 3.2.b Voice translation rules and profiles
  • 3.2.c Codec preference list
  • 3.2.d Dial peers
  • 3.2.e Header and SDP manipulation with SIP profiles
  • 3.2.f Signaling and media bindings


Call Control and Dial Planning

4.1 Configure these globalized call routing elements in Cisco Unified Communications Manager

  • 4.1.a Translation patterns
  • 4.1.b Route patterns
  • 4.1.c SIP route patterns
  • 4.1.d Transformation patterns
  • 4.1.e Standard local route group
  • 4.1.f TEHO
  • 4.1.g SIP trunking

4.2 Troubleshoot these globalized call routing elements in Cisco Unified Communications Manager

  • 4.2.a Translation patterns
  • 4.2.b Route patterns
  • 4.2.c SIP route patterns
  • 4.2.d Transformation patterns
  • 4.2.e Standard local route group
  • 4.2.f TEHO
  • 4.2.g SIP trunking


Cisco Unified CM Call Control Features

5.1 Troubleshoot Call Admission Control (exclude RSVP)

5.2 Configure ILS, URI synchronization, and GDPR

5.3 Configure hunt groups

5.4 Configure call queuing

5.5 Configure time of day routing

5.6 Configure supplementary functions

  • 5.6.a Call park
  • 5.6.b Meet-me
  • 5.6.c Call pick-up


Mobility

6.1 Configure Cisco Unified Communications Manager Mobility

  • 6.1.a Unified Mobility
  • 6.1.b Extension Mobility
  • 6.1.c Device Mobility

6.2 Troubleshoot Cisco Unified Communications Manager Mobility

  • 6.2.a Unified Mobility
  • 6.2.b Extension Mobility
  • 6.2.c Device Mobility
300-820 CLCEIImplementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)

Key Concepts

1.1 Describe the complications of NAT in a Collaboration environment

1.2 Describe the purpose of ICE, TURN and STUN

1.3 Describe Expressway media traversal

1.4 Describe protocol interworking on the Expressway

  • 1.4.a SIP <> H.323
  • 1.4.b IPv4 and IPv6

1.5 Describe Expressway Licensing

  • 1.5.a Option keys
  • 1.5.b Release key
  • 1.5.c License consumption

1.6 Describe SIP media encryption mode

  • 1.6.a Auto
  • 1.6.b Force encrypted
  • 1.6.c Force unencrypted
  • 1.6.d Best effort

1.7 Describe Expressway Core dial plan elements

  • 1.7.a Transforms
  • 1.7.b Search rules
  • 1.7.c Zones
  • 1.7.d Regular expressions
  • 1.7.e Pipes and links

1.8 Describe key Expressway settings

  • 1.8.a DNS
  • 1.8.b Network interfaces
  • 1.8.c Certificates
  • 1.8.d QoS
  • 1.8.e Clustering
  • 1.8.f Network firewall rules

1.9 Describe Expressway backup and restore procedure (stand alone and cluster)


Initial Expressway Configurations

2.1 Configure key Expressway settings

  • 2.1.a DNS
  • 2.1.b Network interfaces
  • 2.1.c Certificates
  • 2.1.d QoS
  • 2.1.e Clustering
  • 2.1.f Network firewall rules

2.2 Configure Expressway Core dial plan elements

  • 2.2.a Transforms
  • 2.2.b Search rules
  • 2.2.c Zones
  • 2.2.d Regular expressions
  • 2.2.e Pipes and links

2.3 Configure toll fraud prevention on Expressway series (no custom CPL scripts)

2.4 Configure a Business to Business (B2B) collaboration solution

  • 2.4.a DNS records (focus on Microsoft DNS)
  • 2.4.b Certificates (focus on Microsoft CA)
  • 2.4.c Traversal Zones
  • 2.4.d Neighbor Zones
  • 2.4.e Transforms
  • 2.4.f Search rules
  • 2.4.g SIP trunk integration with Cisco Unified Communications Manager

2.5 Troubleshoot a Business to Business (B2B) collaboration solution

  • 2.5.a DNS records (focus on Microsoft DNS)
  • 2.5.b Certificates (focus on Microsoft CA)
  • 2.5.c Traversal Zones
  • 2.5.d Neighbor Zones
  • 2.5.e Transforms
  • 2.5.f Search rules
  • 2.5.g SIP trunk integration with Cisco Unified Communications Manager


Mobile and Remote Access

3.1 Configure a Mobile and Remote Access (MRA) solution

  • 3.1.a DNS records types (not platform-specific)
  • 3.1.b Certificates (not platform specific, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
  • 3.1.c Unified Communications traversal zones
  • 3.1.d Unified Communications configuration on Expressway
  • 3.1.e HTTP allow list
  • 3.1.f SIP trunk security profile on Cisco Unified Communications Manager

3.2 Troubleshoot a Mobile and Remote Access (MRA) solution

  • 3.2.a DNS records (focus on Microsoft DNS)
  • 3.2.b Certificates (focus on Microsoft CA, covers Unified Communications Manager, IM&P, Expressways, Unity Connection)
  • 3.2.c Unified Communications traversal zones
  • 3.2.d Unified Communications configuration on Expressway
  • 3.2.e HTTP allow list
  • 3.2.f SIP trunk security profile on Cisco Unified Communications Manager


Cisco WebEx Technologies

4.1 Describe the signaling and media flows used in a Cisco WebEx Video Mesh deployment

4.2 Configure WebEx Hybrid Services/Connector

  • 4.2.a Calendar Service (Office 365, Microsoft Exchange, One Button to Push)
  • 4.2.b Message Service (Deployment requirements; expressway requirements, certificates, Call Manager pre-requisites, IM&P prerequisites, deployment models)
  • 4.2.c Directory Services (Deployment requirements; deployment models, infrastructure requirements, active directory configuration, synchronization, WebEx user service assignment)
  • 4.2.d Video Mesh (Deployment requirements including; bandwidth, clustering, endpoint support, video call capacity, ports and protocols, deployment     models)

4.3 Describe Cisco Jabber for Cloud and Hybrid deployments with Cisco WebEx Messenger

300-835 CLAUTOImplementing Automation for Cisco Collaboration Solutions (CLAUI)

Network Programmability Foundation

1.1 Utilize common version control operations with git (add, clone, push, commit, diff, branching, and merging conflict

1.2 Describe characteristics of API styles (REST, RPC, and SOAP)

1.3 Describe the challenges encountered and patterns used when consuming APIs synchronously and asynchronously

1.4 Interpret Python scripts containing data types, functions, classes, conditions, and looping

1.5 Describe the benefits of Python virtual environments

1.6 Identify the roles of load balancer, firewall, DNS, and reverse proxy in collaboration application deployment


Unified Communication

2.1 Construct API calls to automate CUCM user/phone moves, adds, changes, and using the AXL SOAP API

2.2 Construct API calls to automate dialplan and cluster config using the AXL API

2.3 Describe the capabilities and use of the CUCM CTI APIs TAPI/JTAPI

2.4 Describe the capabilities and use of the CUCM Serviceability Perfmon API and CDR interface

2.5 Describe the capabilities and use of the IP Phone Services API

2.6 Describe the capabilities of Finesse REST APIs and Gadgets


Cloud Collaboration

3.1 Describe Webex Teams REST API capabilities, use, application architectures, authentication mechanisms, and token types

3.2 Implement administrative operations on Webex Teams organizations, users, licenses, and compliance events using the Webex Teams REST API

3.3 Construct a Python script to automate creation of Webex Teams spaces and memberships

3.4 Construct a Python script to implement notification

3.5 Construct API calls to implement interactive bots

3.6 Describe the application components involved in conversational bots (Botkit components and ecosystem)

3.7 Create a HTML web application embedding Webex Teams and messaging, audio / video using Webex Teams Widgets

3.8 Describe the capabilities and use for the various Webex Teams SDKs


Collaboration Endpoints

4.1 Construct API calls to automate Cisco collaboration room devices using the xAPI SSH interface and xAPI HTTP API (configuration, customization and branding, and making a call)

4.2 Construct a script to monitor Cisco collaboration room device events using the xAPI Python SDK

4.3 Describe the capabilities, use, creation, and deployment of custom controls for Cisco collaboration room devices using the In-Room Controls Editor

4.4 Describe the capabilities, use, creation, and deployment of Cisco collaboration room device JavaScript Macros using the Macro Editor


Meetings

5.1 Describe Webex Meetings API capabilities and use to manage users, meetings, events, and trainings

5.2 Describe Webex Meeting API authentication mechanisms

5.3 Construct API calls to implement users and meetings management for Webex Meetings

5.4 Construct API calls to configure Cisco Meeting Server using the REST API


Lab Outline

  • Coming soon...

Prerequisites

  • Basic computer literacy
  • Basic PC operating system navigation skills
  • Basic Internet usage skills
  • Basic address knowledge

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