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Deploying Cisco Unified Contact Center Express V12.X

In this course, you'll gain an understanding of Cisco’s Unified Contact Center Express (Unified CCX) product and all of its associated client applications and scripting tools. You will learn about all of the Unified CCX components, servers, deployment options, and clients. You will learn how to perform capacity planning, choose the correct product features, and install the product.


 What is included

  • 5 Days Instructor-led Training
  • Free Retake - Up to 2 Years
  • Attend Online or Onsite
  • Full Access to Study Kits
  • Email Support from Instructor

Upcoming Schedule

If you do not see any schedules, please contact us at This email address is being protected from spambots. You need JavaScript enabled to view it..   We will give you 2 to 3 possible dates if you are interested in the course. 

Image Event Event Date Location Individual Price Register
UCCXD - DEPLOYING CISCO UNIFIED CONTACT CENTER EXPRESS V6.0 10-03-2022 9:30 am Remote Class by WebEx - EST Time zone $3,495.00
ACCXSL - ADVANCED CONTACT CENTER EXPRESS SCRIPTING 10-10-2022 9:30 am Remote Class by WebEx - EST Time zone $3,495.00
UCCXD - DEPLOYING CISCO UNIFIED CONTACT CENTER EXPRESS V6.0 12-05-2022 9:30 am Remote Class by WebEx - EST Time zone $3,495.00
ACCXSL - ADVANCED CONTACT CENTER EXPRESS SCRIPTING 12-12-2022 9:30 am Remote Class by WebEx - EST Time zone $3,495.00
UCCXD - DEPLOYING CISCO UNIFIED CONTACT CENTER EXPRESS V6.0 02-06-2023 9:30 am Remote Class by WebEx - EST Time zone $3,495.00