Develop the practical skills required to provision, administer, integrate, monitor and troubleshoot Cisco Webex Meetings, Calling and Messaging services.
Course curriculum
Five-Day CLOUD-CONFT Course Outline
Day 1 — Webex Architecture, Control Hub and User Provisioning
Webex platform architecture, organization setup, Control Hub navigation, subscriptions, domains, licensing, users, groups, roles and administrative access.
Day 2 — Webex Meetings and Conferencing Administration
Meeting site configuration, templates, policies, scheduling, security, recording, analytics and administration of Webex conferencing services.
Day 3 — Webex Calling and Messaging Administration
Calling service concepts, locations, numbers, users, devices, calling features, Webex App configuration, spaces, messaging policies and file-sharing controls.
Day 4 — Identity, Microsoft 365 and Hybrid Integrations
Directory synchronization, Single Sign-On, identity management, Microsoft 365 integration, Hybrid Calendar, Hybrid Services, deployment requirements and security considerations.
Day 5 — Devices, Monitoring and Troubleshooting
Webex devices, workspaces, diagnostics, analytics, service monitoring, common deployment problems, troubleshooting workflows and final hands-on exercises.