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Cisco CCNP Collaboration Training
Course Overview - Cisco CCNP Collaboration
These programs are designed to teach you the advanced skills and knowledge needed to design, deploy, configure, and troubleshoot collaboration solutions. By completing a CCNP Collaboration bootcamp or training, you'll be better equipped to tackle complex collaboration projects and have the knowledge and skills to design and implement solutions that meet the needs of your organization.
What is included:
- 10-days intensive instructor-led
- 200 hours of dedicated lab access
- Dual CCIE certified instructor
- 2-year retake policy
- 5 Years of eLearning for UCaaS, CCaaS & CPaaS Access – (Worth $1,899)
Course Fee $5,495 USD*
Schedules
| Course | Course Date | Course End Date | Location | Individual Price | Register |
|---|---|---|---|---|---|
| Cisco CCNP Collaboration Training | 11-17-2025 9:30 am | 11-28-2025 5:30 pm | Online (Live) – Toronto | $5,495.00 | |
| Cisco CCNP Collaboration Training | 02-16-2026 9:30 am | 02-27-2026 5:30 pm | Online (Live) – Toronto | $5,495.00 | |
| Cisco CCNP Collaboration Training | 05-18-2026 9:30 am | 05-29-2026 5:30 pm | Online (Live) – Toronto | $5,495.00 | |
| Cisco CCNP Collaboration Training | 08-17-2026 9:30 am | 08-28-2026 5:30 pm | Online (Live) – Toronto | $5,495.00 | |
| Cisco CCNP Collaboration Training | 11-16-2026 9:30 am | 11-27-2026 5:30 pm | Online (Live) – Toronto | $5,495.00 |
After taking this course, you should be able to:
Describe the Cisco Collaboration solutions architecture
Compare the IP Phone signaling protocols of Session Initiation Protocol (SIP), H323, Media Gateway Control Protocol (MGCP), and Skinny Client Control Protocol (SCCP)
Integrate and troubleshoot Cisco Unified Communications Manager with LDAP for user synchronization and user authentication
Implement Cisco Unified Communications Manager provisioning features
Describe the different codecs and how they are used to transform analogue voice into digital streams
Describe a dial plan, and explain call routing in Cisco Unified Communications Manager
Implement Public Switched Telephone Network (PSTN) access using MGCP gateways
Implement a Cisco gateway for PSTN access
Configure calling privileges in Cisco Unified Communications Manager
Implement toll fraud prevention
Implement globalized call routing within a Cisco Unified Communications Manager cluster
Implement and troubleshoot media resources in Cisco Unified Communications Manager
Describe Cisco Instant Messaging and Presence, including call flows and protocols
Describe and configure endpoints and commonly required features
Configure and troubleshoot Cisco Unity Connection integration
Configure and troubleshoot Cisco Unity Connection call handlers
Describe how Mobile Remote Access (MRA) is used to allow endpoints to work from outside the company
Analyze traffic patterns and quality issues in converged IP networks supporting voice, video, and data traffic
Define QoS and its models
Implement classification and marking
Configure classification and marking options on Cisco Catalyst switches
This course will help you:Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP) for user synchronization and user authentication
Implement Cisco Unified Communications Manager provisioning features
Configure and troubleshoot collaboration endpoints
F.A.Q
1. What is the Cisco CCNP Collaboration course about?
The Cisco Certified Network Professional (CCNP) Collaboration course validates advanced skills required to design, implement, and troubleshoot Cisco collaboration and unified communications solutions. It covers enterprise voice, video, conferencing, messaging, and mobility across on-premises and hybrid environments using Cisco Unified Communications Manager, Unity Connection, Expressway, and Webex.
2. Who should take this course?
This course is ideal for:
- Collaboration and voice engineers
- Unified Communications administrators and network engineers
- IT professionals seeking to advance toward CCNP Collaboration or CCIE Collaboration certifications
- Professionals responsible for enterprise communication infrastructure
3. What are the prerequisites for CCNP Collaboration training?
It is recommended that participants have:
- A valid Cisco CCNA certification or equivalent knowledge
- Experience with Cisco Unified Communications Manager (CUCM) and IP networking fundamentals
- Familiarity with SIP, RTP, QoS, and VoIP technologies
4. What topics are covered in the CCNP Collaboration program?
The certification path consists of two main parts:
- Core Exam – CLCOR (350-801): Core collaboration technologies including CUCM, QoS, gateways, and troubleshooting
- Concentration Exams: Choose one of the following specialization tracks:
- CLICA (300-810): Implementing Collaboration Applications
- CLCNTR (300-835): Automating and Programming Collaboration Solutions
- CLACCM (300-815): Advanced Call Control and Mobility Services
- CLCEI (300-820): Implementing Cisco Collaboration Cloud and Edge Solutions
Each track focuses on advanced configuration, integration, and troubleshooting across Cisco’s collaboration portfolio.
5. Does this course prepare me for certification?
Yes. This training prepares you for the Cisco CCNP Collaboration certification, which requires passing:
- One core exam (350-801 CLCOR) and
- One concentration exam from the available options.
Earning this certification demonstrates your expertise in deploying and managing Cisco’s unified communications and collaboration technologies across enterprise and hybrid networks.