Genesys Cloud CX Contact Center Training

Prepare for Genesys Cloud CX certification with five days of practical, instructor-led contact center training. Learn the platform architecture, interface navigation, user and queue administration, routing, Architect flows, telephony, reporting and troubleshooting through real-world configuration scenarios.

  • 5-day instructor-led training
  • Hands-on Genesys Cloud CX labs
  • Dual CCIE-certified instructor
  • Two-year free retake policy

Course Information

Course Date 05-09-2027 9:35 am
Individual Price Online Course Fee $2,495
Location Online (Live) – Eastern Standard Timezone GMT -5
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