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01
Collaboration Architecture
Understand Cisco collaboration infrastructure, deployment models and core system components.
Cisco Professional Collaboration Training
Cisco CCNP Collaboration 10-Day Training Package
Prepare for Cisco CCNP Collaboration with CLCOR
and CLCCE Training
Build practical skills across Cisco collaboration core technologies, Webex Calling and Webex Contact Center. This intensive package combines two complete five-day courses into one structured ten-day training program.
- Ten days of live instruction
- CLCOR and CLCCE training
- 200 hours of dedicated lab access
- Dual CCIE-certified instructor
- Two-year free retake policy
- Five-year eLearning access
Private and corporate group training options are available.
Real-world Cisco collaboration training
VoiceBootcamp training with U.S. military
engineers in Virginia.
Complete Ten-Day Instructor-Led Package
$5,495 USD
per attendee
Live online course schedule
Upcoming CCNP Collaboration Training Dates
Search the live schedule and choose a class that fits your availability. Dates, delivery time zones, pricing and registration options are loaded dynamically below.
Schedules
Cisco CLCCE Training (300-830) 17 Events
Cisco CLHCT Training (300-820) 0 Events
| Course | Course Date | Location | Individual Price | Register |
|---|---|---|---|---|
| Cisco CLCCE Training (300-830) | 04-26-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 | |
| Cisco CCNP Collaboration Training | 05-17-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $5,495.00 | |
| Cisco CLCCE Training (300-830) | 05-31-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 | |
| Cisco CLCCE Training (300-830) | 06-28-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 | |
| Cisco CLCCE Training (300-830) | 07-26-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 |
Complete collaboration training path
Build Core, Cloud and Customer Experience Skills
Develop practical knowledge across enterprise Cisco collaboration infrastructure, call control, Webex Calling, Webex Contact Center and cloud customer experience.
02
Call Control and Routing
Develop skills in CUCM call control, dial plans, signaling, gateways and media resources.
03
Voice and Video QoS
Apply quality-of-service concepts to protect enterprise voice and video communications.
04
Webex Calling
Configure users, devices, locations, PSTN connectivity, dial plans and cloud calling features.
05
Webex Contact Center
Configure users, teams, queues, routing strategies and customer interaction flows.
06
Security and Troubleshooting
Secure collaboration services and troubleshoot on-premises and cloud deployment problems.
Two complete courses
What the CCNP Collaboration Package Covers
Attend five days of CLCOR core-technology training followed by five days focused on Webex cloud customer experience.
Days 1–5
Cisco CLCOR 350-801
Implementing and Operating Cisco Collaboration Core Technologies.
- Collaboration architecture
- Cisco Unified Communications Manager
- Call control and dial plans
- Gateways and media resources
- Endpoints and collaboration applications
- Quality of service and security
Days 6–10
Cisco CLCCE 300-830
Cisco cloud customer experience with Webex Calling and Webex Contact Center.
- Webex Control Hub administration
- Webex Calling configuration
- PSTN and Local Gateway
- Webex Contact Center administration
- Contact Center Flow Designer
- Cloud integrations and troubleshooting
More than ten days of training
Everything Included in One Package
Combine two instructor-led courses with dedicated lab practice, long-term eLearning and the opportunity to attend the training again.
Live Training Package
- Ten days of instructor-led training
- Complete CLCOR and CLCCE courses
- Live instructor demonstrations
- 200 hours of dedicated lab access
- Dual CCIE-certified instructor
- Two-year free retake policy
Extended eLearning Access
- Five years of eLearning access
- Cisco collaboration training videos
- Webex Calling training resources
- Webex Contact Center training resources
- Updates during the access period
- Package value of $1,899 USD
Ten-day curriculum
CCNP Collaboration Course Outline
Open each section to review the core collaboration and cloud customer experience topics.
Days 1–2: Collaboration Architecture and Call Control
- Cisco collaboration architecture
- Call signaling and call control
- CUCM services, users and devices
- Endpoint registration and call setup
Days 3–4: Dial Plans, Gateways and Media Resources
- Partitions and calling search spaces
- Route patterns, lists and groups
- Cisco IOS XE gateways
- Conferencing, MTP and transcoding
Day 5: QoS, Security and Troubleshooting
- Voice and video QoS
- Collaboration security concepts
- Certificates and secure signaling
- Core collaboration troubleshooting
Days 6–7: Webex Calling Administration
- Webex Control Hub administration
- Users, locations, workspaces and devices
- Calling features and enterprise services
- Numbers, extensions and calling permissions
Day 8: PSTN, Local Gateway and Dial Plans
- Webex Calling PSTN options
- Local Gateway deployment
- Trunks, route groups and dial plans
- Cloud calling troubleshooting
Day 9: Webex Contact Center Administration
- Contact center architecture
- Users, teams and agent profiles
- Queues, entry points and routing strategies
- Agent desktop and multimedia channels
Day 10: Flow Design, Integration and Troubleshooting
- Contact Center Flow Designer
- Variables, conditions and routing logic
- APIs and enterprise integrations
- Analytics and troubleshooting tools
Recommended audience
Who Should Attend?
Designed for professionals responsible for designing, deploying, administering or supporting Cisco collaboration and Webex cloud solutions.
Certification preparation
Prepare for CCNP Collaboration
Build knowledge of the collaboration core and cloud customer experience technologies associated with the Cisco 350-801 CLCOR and 300-830 CLCCE exams.
Course questions
CCNP Collaboration Training FAQ
Does this package include two complete courses?
Yes. The package combines five days of Cisco CLCOR
training with five days of Cisco CLCCE training for
a total of ten instructor-led training days.
Is this a live instructor-led program?
Yes. The training is delivered live by an instructor
and includes demonstrations, guided exercises and
technical lab practice.
How much lab access is included?
The package includes 200 hours of dedicated hands-on
lab access.
Does the package include a free retake?
The package includes a two-year free retake, subject to
VoiceBootcamp scheduling and retake terms.
Is corporate or private training available?
Yes. Private online and corporate group delivery can be
arranged based on your organization's requirements.
Ready to Start Your CCNP Collaboration Training?
Select an upcoming ten-day training package or contact VoiceBootcamp for private and corporate delivery.