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Amazon Connect Training
Build job-ready skills with five days of practical Amazon Connect training. Learn to deploy, configure, administer and troubleshoot Amazon’s cloud contact center, design customer contact flows, manage routing and integrate AWS services to deliver effective omnichannel customer experiences.
- 5-day instructor-led training
- 100 hours of dedicated lab access
- Dual CCIE-certified instructor
- Two-year free retake policy
Bonus included: Five years of VoiceBootcamp Platinum eLearning access covering UCaaS, CCaaS and CPaaS technologies—a value of $1,899.
Looking for Amazon Connect Developer training? Request developer-course information.
Preview Amazon Connect Training
Preview practical Amazon Connect configuration, contact flow development, AWS integration and troubleshooting demonstrations.
5 Live Days
100 Lab Hours
2-Year Retake
| Speaker | Faisal H. Khan |
| Number Hours | 40 |
| Course | Course Date | Location | Individual Price | Register |
|---|---|---|---|---|
| Amazon Connect Training | 12-14-2026 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 | |
| Amazon Connect Training | 02-08-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 | |
| Amazon Connect Training | 04-12-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 | |
| Amazon Connect Training | 06-14-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 | |
| Amazon Connect Training | 08-09-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 |