VoiceBootcamp Instructor-Led Training
Design intelligent customer experiences with Dialogflow CX
Learn to design intelligent customer interactions with Google Contact Center AI and Dialogflow CX in five days of hands-on training. Build and test virtual agents, design conversational flows, integrate external data and APIs, manage environments, and deploy secure, scalable conversational AI solutions.
Preview practical Dialogflow CX agent design, conversational flows, API integrations, testing and Google CCAI deployment demonstrations.
Upcoming live classes
Choose an upcoming instructor-led Microsoft Teams Voice session. Review available dates, delivery options and registration details below.
| Course | Course Date | Location | Individual Price | Register |
|---|---|---|---|---|
| Customer Experiences with Google CCAI - DialogFlow | 02-22-2027 9:30 am | Online (Live) – Pacific Standard Timezone GMT -8 | $3,495.00 | |
| Customer Experiences with Google CCAI - DialogFlow | 03-22-2027 9:30 am | Online (Live) - Gulf Standard Time Dubai, UAE | $3,495.00 | |
| Customer Experiences with Google CCAI - DialogFlow | 04-26-2027 9:30 am | Online (Live) – Eastern Standard Timezone GMT -5 | $3,495.00 | |
| Customer Experiences with Google CCAI - DialogFlow | 05-24-2027 9:30 am | Online (Live) – Pacific Standard Timezone GMT -8 | $3,495.00 | |
| Customer Experiences with Google CCAI - DialogFlow | 06-28-2027 9:30 am | Online (Live) - Gulf Standard Time Dubai, UAE | $3,495.00 |
Conversational AI and virtual agent development
Develop practical skills to design, build, integrate, test and deploy enterprise virtual agents with Google CCAI and Dialogflow CX.
Course curriculum
Frequently asked questions
Yes. The course focuses on building enterprise virtual agents with Dialogflow CX, including flows, pages, routes, intents, entities, webhooks, testing and deployment.
Yes. Students learn how Dialogflow CX uses webhooks and APIs to retrieve external data, execute business logic and connect virtual agents with enterprise applications.
The package includes 100 hours of dedicated lab access for virtual-agent design, testing, integration and troubleshooting exercises.
Yes. A two-year free retake policy is included, subject to course scheduling and applicable registration terms.
Yes. Five years of VoiceBootcamp eLearning access covering UCaaS, CCaaS and CPaaS technologies is included.
Ask about upcoming classes, private team delivery and custom Dialogflow CX topics.