Tel: +1-866-777-0060 | Request For Information
Amazon Connect Study kits
Amazon Connect is an omnichannel cloud contact center. These study kits will teach you how to build the Amazon Connect Virtual Contact Center in a few days. You will learn how to set up Call Center, Text-To-Speech, Amazon Chat/Voice Bot & more.
Price - $899 USD/2-Year
-
Amazon Connect Videos
Content Outline
Amazon Connect Outline
- Chapter 1 - Introduction to AWS Connect Part 1
- Chapter 1 - Introduction to AWS Connect Part 2
- Chapter 2 - Amazon AWS Connect Architecture - Part 1
- Chapter 2 - Amazon AWS Connect Architecture - Part 2
- Chapter 2 - Amazon AWS Connect Architecture - Part 3
- Chapter 3 - Setting up your first AWS Connect Cloud Contact Center
- Chapter 4 - Overview and Configuration of Amazon AWS Contact Flow
- Chapter 5 - Creating Flow Module to Manage Contact Flow
- Chapter 6 - Managing Prompts in Amazon AWS Connect with Poly, S3 and SSML
- Chapter 7 - Managing Transfer in Amazon AWS Connect
- Chapter 8 - Overview of Amazon AWS Connect Rule
- Chapter 9 - Basic Overview of Amazon Lex
- Chapter x10 - Creating Amazon Connect Customer Profile
- Chapter x11 - AWS Connect Queues and Routing Profiles Lab
- Chapter x12 - Building ChatBot using Amazon Lex For Connect
- Chapter x13 - Creating AWS Connect Contact Flow with Lex Bot
- Chapter x14 - Creating CloudWatch Logs for Amazon Lex Bot activity
- Chapter x15 - Integrating Amazon Connect with DynamoDB and Lambda
- Chapter x16 - Amazon Connect Lambda Integration - Pull Records from Database
- Chapter x17 - Amazon Connect Store Customer Input and Authenticate Client
- Chapter x18 - How to use Check and Set Contact Attributes with Lambda Functions
- Chapter x19 - Creating Contact Flow with Routing Priority and age time
- Chapter x20 - Managing Agent Status and Security Profile
- Chapter x21 - Creating Amazon Connect Flow for Call Recording
Testimonial
