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Genesys Advanced Contact Center Bootcamp - 10 Days

VoiceBootcamp's 10-day advanced bootcamp focused on Genesys Cloud CX Contact Center Administration provides an immersive and in-depth training experience for individuals looking to take their contact center management skills to the next level. This intensive bootcamp is designed for individuals who already have a solid foundation in contact center management and are familiar with the basic concepts of telephony parameters, user roles, and other related topics.

Throughout the 10-day program, participants will dive deeper into the Genesys Cloud CX environment, gaining a comprehensive understanding of the platform's fundamental concepts and major components associated with the Contact Center feature set. This includes hands-on exercises and group projects to facilitate participants' understanding of the administration of a contact center using the Genesys Cloud CX platform.

Genesys Advanced Contact Center Bootcamp



What is included

  • 10-day intensive instructor-led training on Genesys Cloud Collaboratin & Contact Center
  • Contact Center Expert instructor and author of 12+ vBooks, Faisal Khan, As a owner with a vested interest in student success and satisfaction. 
  • 2-year retake policy for added flexibility and confidence in passing the exam
  • 5 Year Access to a comprehensive e-learning platform (valued at $3,499+) with covering 12 new skills- MS Team, WebEx, Cisco & More...

 Course Fee from $3,499*

This course is part of Triple Course package

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